Terms and Conditions for Caulovirae Restaurants
Please review these terms before you dine at or use any services from Caulovirae, including our website and in-restaurant features.
Updated: December 19, 2025
Your Acceptance
By using any of our restaurants, websites, or services, you agree to these terms and to comply with all relevant laws in South Africa. If you do not agree, please do not use our services.
Definitions
Clear definitions ensure you understand these terms and your rights.
Caulovirae refers to our company, its restaurants, and digital services.
Guest is anyone visiting, dining, or engaging with our services.
Services include restaurant reservations, events, and online features.
Terms refer to this contract, including all its sections.
Service Use
Guests must use our services fairly, respect staff and other guests, and follow house rules while on the premises or using online features.
Eligibility
Guests must be legally allowed to dine or book with us under South African law, including age restrictions for alcohol service when applicable.
18+ for alcohol purchase or consumption.
Your Responsibilities
Guests should respect all applicable guidelines for service and behaviour.
Prohibited Uses
To protect all guests, certain activities are not allowed:
Intellectual Property Rights
All restaurant names, menus, designs, branding, and website content remain the property of Caulovirae or partners. Reproduction or misuse is not permitted without written consent.
Guest-Provided Content
Content shared with us may be used for restaurant-related purposes, reviews, or marketing. We will use it respectfully and lawfully.
Your Content Rights
Guests retain ownership but grant us necessary permissions to display or use content in connection with our services.
Privacy and Data Collection
Personal information is handled as described in our Privacy Policy. By using our services, you acknowledge our data practices.
See Privacy PolicyDisclaimer and Notices
Use our services at your own risk and discretion. Please consider any allergy advice or warnings provided.
Important Note
Menus may change, and not all ingredients are listed. Always inform staff of allergies or sensitivities.
Liability Limitations
We aim for great service but do not accept liability for items outside our control or as limited by law.
Indemnification
By using our services, you agree to hold us harmless for losses caused by your actions violating these terms or law.
Resolving Disputes
If issues arise, we encourage resolution through open dialogue and, if needed, mediation.
Arbitration
Disagreements may be settled by binding arbitration in South Africa, subject to local law.
This does not exclude other forms of legal remedy.
Online Dispute Resolution
Online dispute platforms may help mediate between restaurants and guests where available.
See our ODR DisclaimerSeverability
If a section is deemed invalid, the rest remains in force.
Entire Agreement
These terms are the entire contract between you and Caulovirae regarding restaurant services.
Governing Law
These terms and any disputes follow South African law.
Ending Service
We may end services for anyone violating these terms or applicable laws, with or without notice.
Changes
Updates to terms may occur without prior notice. Review this page regularly for any changes.
Contact Us
Reach out with any questions about these terms.
Email address: content@caulovirae.sbs
Phone number: +27445147049
Address: Berea (Regus centre), East London South Africa
Effective date: December 19, 2025
Version: 2.1